For our customers with more sophisticated requirements, we provide enhanced or "Sterling" service. In addition to our Select service offerings, our Sterling clients receive:

• Return calls within the hour before 3:00 PM. After that, first thing the next morning!
• An annual account review, by telephone or in person, to evaluate your present coverage (home, valuables and collectibles and leisure activities) that may reveal areas where your needs could be better met.
• A no-cost prospective home appraisal designed to assess the reconstruction cost of your home and the adequacy of your alarm system. Each residence is evaluated separately, based on its special features.
• Collection and storage of household inventory records at our site to substantiate claims.
• Coverage of any passenger, recreational, historic or exotic vehicle for "agreed value".
• Appraisal and coverage of special assets, such as jewellery, fine art and wine collections, using our qualified suppliers.
• Asset protection for personal injury, directors and officers liability for non-profit organizations, uninsured motorists, worldwide auto rental and defence costs.

To discuss the advantages of Hallmark Sterling service, contact:

Janet O'Donnell		jodonnell@hallmarkins.com		416.490.6021
Elie Smith		esmith@hallmarkins.com		416.490.6050